Roofers Cardiff

Cardiff Roofer FAQs

Are you planning to hire a roofing contractor to change your roof style to a pitched roof? Or do you need someone to repair the damage? 

If so, then you need to go through a compiled list of important questions that you should ask roofing companies before hiring them. These questions will ensure that the company or contractor you hire is reliable, experienced, and capable of providing the best service.

How Long has a Roofer Been in Business?

When you hire a roofing company it is important to know how long they have been in business. If you opt for a new company then there’s a good chance that their prices will be low. But there is also a lack of experience when compared to others in the field. 

This is because the number of years spent in the industry usually determines the quality of service of a company. For instance, a company that has been in business for decades would have more experience as compared to a new company.


Do Roofing Companies Have Insurance?

Yes, reputable roofing companies always have insurance, so if you are interested in one, ask for their insurance details. Roof warranties and insurance protect your roof investment. Before hiring a roofing company, you should ask them about the kind of insurances they offer. You need to make sure they offer general liability insurance and workman’s compensation.

General liability insurance covers and protects your property in case it gets damaged during the job. So, if your opted company doesn’t have this insurance, you will have to bear the cost.

The workman’s compensation protects contractors in case they get injured while working on your property. If your company doesn’t cover this, you will be responsible for hefty medical bills. These are some expenses that no homeowner wants to suffer. So, make sure you hire a company that offers insurance.  


Do You Have Customer Testimonials?

Yes, most roofing companies will have testimonials available on their website for you to access. Customer testimonials play an important role for any business or roofing company. While hiring a roofing company for your pitched roof, always look for the one with the highest number of positive reviews. 

You can also ask a company to give you references from recently completed projects. A reputable and honest company would be happy to provide you with these references. This way you can contact the previous clients directly to get honest reviews. If you can’t find any references or reviews on a company’s website, you need to look for another roofing company.


Do You Use Subcontractors?

Yes, some roofing companies use subcontractors. So, while hiring a roofing company for your pitched roof you need to ask about their workers. You need to know who will be installing your roof, and whether the workers are subcontractors or employees. Roofing companies often hire subcontractors for different projects. 

While some people may not have a problem with it, this can risk you paying for a subpar worker for your roof. There is also the added complication of the company not being held responsible in case of damages.


Do You Offer Various Payment Options?

Yes, most companies offer you a flexible mode of payment. Whether you want to install a new pitched roof or repair the old one, it can be expensive. Therefore, while deciding on a roofing company, you need to know about their payment terms and methods. 

Generally, you can’t foresee pitched roof damage, which is usually due to adverse weather. If you’re in need of professional services, make sure you opt for a company that provides flexible payment methods. This will ensure that you receive the best services within your budget. 


Does it Cost to Get a Roofer Quote in Cardiff?

No, it should not cost you money to get a quote. If a company asks you to pay for an initial quote on your pitched roof installation or repair, that’s a red flag. Reputable roofing companies first hear the customer’s requirements and survey the property before giving a final quote. So, if your chosen company is presenting you with an initial quote then you should use another company.

 At our company, we give our customers a no-obligation quote.


Will a Roofing Contractor in Cardiff Survey the Property?

Yes, when you hire a roofing company, the contractor will conduct a thorough inspection of the damage beforehand. Even if it’s just a minor pitched roof repair you should still expect them to survey and inspect the roof before giving you a quote.


Do Roofing Contractors in Cardiff offer Guarantees or Warranty?

Yes, most roofing companies do provide a warranty or guarantee. Find out if your roofing company provides one or not. It is important to get any warranty or guarantee in writing from your opted company. 

All companies promise good service but not all of them provide it. So, you need to be prepared in case your roof suffers damage after the job is done. It if does, then you need to make sure you are covered for any damages with a clear guarantee.


Does a Cardiff Roofer Use Premium Materials?

Doing your research about a roofing company’s materials can help you understand your roof requirements better. You can do your research by looking up premium materials and comparing them to your contractor’s materials. 

It is important to be well informed about the material quality. This ensures that you don’t pay a premium price for a low-quality roof that will disintegrate again in a few years.  


Will a Roofing Contractor Protect My Garden?

We can assure you that no company will try to damage your property or garden on purpose. However, the process of roof repair and replacement involves a lot of moving and removing which increases the chances of this damage. 

So, it is still important to choose a company or contractor that will protect your property. For instance, if you have spent a lot of time planting a beautiful garden, you should ask your contractor if can get damaged during the job. It is always better to ask your contractor if they can foresee any damage and if there is a way to minimise or prevent it.



Now you know all the important questions that you need to ask your roofing contractor before hiring them. If you get the answers to your satisfaction, you have successfully found the best and the most reputable company. We are available to guide and help you with any queries or confusion that you may have about your pitched roof repair or replacement. 

Leave a Comment

Your email address will not be published.